Question: I’m interested in full length custom orthotics to put in hiking boots for hiking in the mountains. I have plantar fasciitis in one foot. What is the difference between your $99 model and $199 model? What are the life expectancies? Thanks. – Mark
Answer: Our $99 product is considered a semi-custom device. At Footcare Express, we have a library of engineered shells that are used to match the length, width and arch height of your foam cast impression. The $199 product is a completely custom-made arch support designed and fabricated from your foam cast impression. These custom arch supports are manufactured using a variety of different materials based on discomforts, activity, use, etc. (Cast Foam Impressions are provided once purchase is made)
In either case, the materials are durable. The life expectancies for any of our products really depend on the amount and type of usage. We have had customers and patients replace their custom devices yearly, while others have gotten much longer “life”. Softer materials can wear and will out quicker. In most cases, each of these products can simply be refurbished without having to fabricate an entirely new product. Refurbish fees may vary.
I hope you find this information useful. Should you require any further assistance, please do not hesitate to contact us again.
Sincerely,
Customer Service Team
